Terms & Conditions

When you make a purchase from aceshighsaloon.com you acknowledge and agree that:

You are responsible for having your QR code, as purchased through aceshighsaloon.com, with you at the event. No refunds or exchanges are provided for lost or stolen tickets or for a failure on your part to present at the event. It is your responsibility to provide correct e-ticket information (email address) to allow proper delivery of QR code tickets.

Aces High Saloon reserves the right to cancel any ticket and refund the amount paid in full where there has been an error in ticket pricing. Whether it is due to human error or a transactional malfunction of the website, and offer to rectify such an error by processing correctly the transaction with the ticket prices corrected.

The event organizer has the right to add or vary the advertised event, seating arrangements, and audience capacity, and deny admission with reasonable cause. Including but not limited to; intoxication, unsociable behavior, failing to observe lawful directions, possession of invalid or insufficient tickets or ID, or safety and health precautions.


All credit card purchases are processed through our secure online payment system. The event organizer determines how you may pay for registrations and tickets.

Tickets purchased on the website are subject to a non-refundable per order service fee which will be included in the ticket price.

The event organizer is responsible and liable for providing any refund or comparable ticket where an event is cancelled, varied, or postponed. Customer should check the terms of sale of the Ticket Seller with respect to its policy on cancelled, varied or postponed events.

So that the event organizer can contact you with information relating to your tickets or the event, we may be required to pass on your contact information. We do not authorise the event organiser to send you any unsolicited emails, mail or “spam”.

We and the event organizers will use reasonable endeavors to notify ticket holders of a cancellation, variation, or postponement; however, the responsibility to ascertain whether an event has been cancelled, varied, or postponed lies in the customer’s hands. Due to the nature of touring and local bands, and the presence of COVID-19, as well as general unforeseen events—aceshighsaloon.com will try their hardest—but we do not guarantee that the ticket holders will be informed of a cancellation, variation, or postponement before the date of the event.

All prices are stated in American dollars.

Refunds & Exchanges

All ticket sales are final. For clarification, the customer is not entitled to a refund if:

If your ticket is lost, stolen or damaged (including if it is lost in the mail), we are not required to replace it unless we can identify the seat corresponding to the ticket, or in the case of a general admission ticket can identify and cancel the relevant ticket. We may charge a reasonable administration fee in these circumstances.

Unauthorized Use

The following are examples of unauthorized use of the site and therefore such actions constitute a breach of these Terms. You agree that you will not:

Request more than 1,000 pages of the Site in any twenty-four hour period or make any other request to transactional servers more than once during any three second interval (this applies equally to a group of individuals acting in concert)

Facilitate illegal ticket sales or use the Site to resell tickets of any kind, including by way of unauthorised framing or links to other sites for the purpose of reselling or Hack into the Site or utilize automated means to process or place ticket orders including the use of robots, spiders or other devices to process ticket sales. You may use the Site for your personal use only. You may make a temporary copy of all or part of the Site on your local computer for the sole purpose of viewing it. You may also retain a single permanent copy of a part of the Site for your personal use (including to purchase tickets). You may not otherwise in any form copy, reproduce, modify, create derivative works, publish or distribute the material on the Site without the prior written consent of aceshighsaloon.com or as permitted by applicable copyright laws. All content, images, software and designs on the Site (“Content”) are owned by us or used under licence or with consent, including from event organizers.  The Site contains trade marks, logos and trade names of Aces High Saloon, which may be registered or otherwise protected by law. You must not use any trade marks, logos or trade names which are used on the Site. Nothing contained on this Site should be construed as granting any licence or right to use any trade mark displayed on the Site. We reserve all of our rights to enforce our intellectual property rights to the fullest extent of the law.

Breaches of Terms

If you breach these Terms or we believe you are or were acting in concert with any person who has done so, we may without prior notice block or limit your access to the Site, cancel any tickets, registrations or ticket orders you have placed via the Site without refund, take legal action against you; and/or prohibit you from future ticket or registration purchases.

Disclaimer and Limitation of Liability: You use the Site at your own risk. We do not guarantee, represent or warrant that the Site will be free of defects or bugs, or that your access will be uninterrupted, timely or error-free. Your access to the Site may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control. We reserve the right to change or discontinue any feature or service on the site at any time To the extent permitted by law, we exclude all conditions and warranties relating to your use of the Site that are not set out in these Terms. Our liability for any breach of those guarantees is limited to the replacement of goods or re-supply or services or the replacement cost of goods or re-supply of services. As agent for the event organiser, our services to you are solely the facilitation of ticket sales. In relation to any express warranty or condition set out in these Terms in connection with goods or services supplied or offered by us via the Site, our liability to you will be limited to the amount(s) paid by you (if any) in respect of those goods or services. acshighsaloon.com disclaims any and all liability for the acts, omissions and conduct of any event organisers, third party users, promoters, advertisers and/or sponsors on the Site or otherwise related to your use of the Site. We are not responsible for the products, services, actions or failure to act of any venue, performer, promoter or other third party in connection with or referenced on the Site. By agreeing to these terms & conditions, You agree to fully indemnify and hold us harmless against any expenses, costs, loss (including consequential loss) or damage that we may suffer or incur as a result of or in connection with your use of, or access to or conduct in connection with the Site, including any breach by you of these Terms.